Work Smart Club

Case Study: Employee Turnover

Regional Director, Outpatient Physical Therapy Challenge: Turnover. Employee turnover increased to 28%, up from 18%. This churn created many problems including quality of care issues, decrease in billable hours and a major increase in overtime being used. This increased the financial strain on this company. Solution: 120 day Onboarding; Triage system History: In the past …

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